Simply put, if it's our fault (defects in materials and/or workmanship), we'll repair or replace it - anytime, anywhere. If it's your fault (Your wear & your tear) that's on you!
Best Made Designs, LLC ("BMD") warrants the products which it manufactures to be free from defects in material and workmanship for life. This warranty is limited to the original purchaser ("Purchaser") of the product and is not transferable. During the warranty period, BMD will repair or replace, at its option, only the defective part of the product at no additional charge. Warranties for products marketed by BMD but not manufactured by BMD are subject to the manufacturer's warranty. Some products manufactured by BMD contain components not manufactured by BMD and in this case, the manufacturer's warranty applies to these components.
WARRANTY RETURN PROCESS
- Email firstname.lastname@example.org to request a RMA number before returning any gear.
- Return only the defective portion of the product, shipping prepaid, to BMD
- Be sure to include the following information:
- Product name or description of part.
- Description of problem.
- Dealer you purchased the item from.
- Your name, address and daytime phone.
The Purchaser is responsible for insuring any product so returned and assumes the risk of loss during shipping. All replaced parts and products become the property of Best Made Designs, LLC. Dated proof-of-purchase must accompany the product being returned when requesting warranty work.
The Purchaser may request information on how to obtain warranty service by emailing email@example.com.
If you have feedback about the quality, durability or construction of Spec.-Ops.® Brand products, please let us know. Your feedback is valuable to us. We will gladly welcome your comments and criticisms. You can either send your comments to the above address, attention: "Quality Department" or e-mail us at the address below:
Send your comments to: firstname.lastname@example.org
This limited warranty does not extend to any products which have been damaged as a result of accident, misuse, abuse or as a result of service or modification by anyone other than BMD. Except as expressly set forth above, no other warranties are expressed or implied, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose, and bmd expressly disclaims all warranties not stated herein. All implied warranties, including implied warranties for merchantability or fitness for a particular purpose, are limited to the duration of this warranty. In the event the product is not free from defects as warranted above the purchaser's sole remedy shall be repair or replacement as provided above. Under no circumstances will bmd be liable to purchaser or any user for any damages, including any incidental or consequential damages, expenses, lost profits, lost savings, or other damages arising out of the use of or inability to use the product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and does not affect your statutory rights which vary from state to state or country to country.